World Courier Ground, Specialists in 24/7 Same Day Rush and Scheduled Delivery

World Courier Ground plans to expend its operations by opening a branch office in Seattle. Seattle is located in King County, the 12th largest county in the US with a population greater than that of ten states, and ranks 5th among US cities for high tech companies. Large local employers include Boeing with 64,361 employees and Microsoft with 24,903. “The Seattle office will expand our West Coast presence and offer existing clients in both San Francisco and Portland new options within this major market. The Portland staff is especially excited about the opportunities that will arise with World Courier Ground penetrating this new market and establishing itself as the premier on-demand delivery service in the Northwest,” said Terry Hastings, Portland World Courier Ground general manager.

Chicago World Courier Ground announces a new program called Delivery & Assembly. “With this service, we will pick up your retail purchase such as a desk, computer, consumer electronics, or a piece of fitness equipment, deliver it to your home, and assemble it,” says Joel Kuperman, director of business development. “We began a pilot program with a major Chicagoland home improvement retailer this month and expect to expand the service.”

World Courier Ground enhanced WorldTrak™ Online Tools by unveiling the new Inventory and Logistics Module. This facility allows our customers to track and maintain their inventory as it resides in our numerous warehouse locations. One of our customers manages inventory in over 48 of our warehouses across the US. “Our new Inventory and Logistics Module provides our customers with the tools needed to meet ever-changing supply chain management challenges,” says Justin Weathers, manager of information systems. “Now our customers can access their inventory online at their convenience. You can find one serial numbered part wherever it is with detailed lot/bin location information, or find the warehouse with a particular part nearest to the delivery destination.” Previously implemented WorldTrak Online Tools enable customers to receive quotes, place orders, track packages, and generate reports.

Sales growth throughout World Courier Ground exceeds 15% in 2000. “We believe this expansion demonstrates that our dual commitment to our clients’ special handling requirements and to our employees’ long-term goals leads to success,” states Marc Zaller, company president.

World Courier Ground National Logistics Group and Hewlett Packard signed a nationwide contract providing on call service throughout the US for the Hewlett Packard Real Estate Division, starting December 1, 2003. Shipments range from documents to computer servers and mail runs in various locations. “HP enjoys one point of contact as well as the capability of their managers generating online reports,” said Robyn Adams, Vice President of the National Logistics Group. “Now that we have a corporate contract with HP, we are working hard on developing service to all HP locations. Currently we provide service in MA, WA, GA, NC, FL, NJ, and NY.” We look forward to expanding this into all HP divisions and locations.

Joel Kuperman joined our Chicago land location as Regional Director of Business Development. Joel brings over 20 years of experience in the Chicago land courier industry. Joel knows the industry inside out as he has served in operations, management, and sales. “I hit the ground running by implementing a new premium service called NonStop,” said Joel. “When you phone with an order, the dispatcher finds the closest available driver and gives you an estimated time of arrival at the delivery point. The driver proceeds directly to pick up your package and delivers it nonstop. You get a phone call halfway to advise you of the driver’s location, and a second when the package is delivered to tell you who signed for the delivery, delivery time, and where the person was physically located.”

World Courier Ground-South Florida, based in Miami, opens a new office in Boca Raton to improve services to clients in the North Broward and South Palm Beach areas. World Courier Ground-South Florida handles an average of 400-500 jobs a day, most of which originate from customers in the Miami area. “With this new location headed by Sidney Weitz in sales, we expect significant growth in the coming months,” states Miguel Martinez, regional manager. “A local operation in the growing and diverse North Broward and South Palm Beach markets will improve service to existing customers and attract new clients.”